...are relevant to everyone involved in L&D:
Southwest One-IT Training Team
Contact: Kerry L Hawkins - IT Training Officer
The Southwest One (SWOne)IT Training Team are dedicated to the provision of high quality IT training and performance support solutions, principally for Somerset County Council, that satisfy business requirements and match individual learner needs.
The Trainer Assessment Programme offers us an ideal way to ensure that the whole team uses the best techniques and a wide variety of training and support platforms in the development, testing and delivery of training products, for both operational business needs and new, project- based requirements. Our approach has always focussed on exploiting the relevance of the learning to the workplace and the TAP methodology enables us to build upon that. We are committed to the TAP programme and the IT Training Officer is qualified to assess trainers as well as product design to the TAP Delivery and Design standards as part of our quality assurance procedures.