The TAP Qualified Professional Newsletter
|July 5th 2010||Volume 3, Number 7|
In This Issue
Dates for your Diary
World of Learning Conference & Exhibition
July Welcome from Claire Brookes
Welcome to the July issue of the Talking TAP Newsletter. In this issue our CEO, Nick Mitchell, details the new challenge facing almost all UK employers. That challenge is the current crisis in employee engagement – or should it be disengagement? Read the 'The Next Challenge!' article to learn more about the exciting portfolio of tools we have developed to address it.
Alison Church from the World of Learning Exhibition details the highlights of this year's World of Learning event.
Jake Pellow is our TAP qualified L&D Professional of the Month, who shares his experiences from achieving 2 TAP qualifications; TAP Certificate in e-Learning Design and the TAP Certificate in Facilitation Skills.
We are proud to announce Capita as our TAP Partner of the Month. Stuart Lowry, head of the L&D team at Capita, explains the benefit of adopting TAP, and shares his next steps for his training team's development, the TAP Certificate in Learner Engagement.
Our Website Watch feature provides several useful links to help you keep up to date. Don't forget to look at our Training Tip's link, to see if July's Training Tip can benefit you. We have the answers to last months Brain Teaser, and a brand new one to keep you guessing, as donated by Lyn Tilman from NHS Birmingham North & East.
As always enjoy reading through this issue of the Talking TAP Newsletter - if you would like to donate a Training Nightmare, a Brain Teaser or a new feature suggestion please feel free to email me at: firstname.lastname@example.org
All the best
The Next Challenge!
As you will know, The Training Foundation has been focused on improving the quality and effectiveness of learning for more than a decade. During that time, more than 20,000 TAP certificates have been issued following successful assessment of relevant skills. TAP methodologies are in use at more than 1,200 employers and we believe that the new role-based Diplomas and Foundation Degree will firmly establish TAP as the de facto L&D qualifications standard for many years to come.
However, there is now an even bigger challenge facing almost all UK employers and we have been working intensively for more than three years now to develop a portfolio of tools to address it. That challenge is the current crisis in employee engagement – or should it be disengagement?
Our journey has led us to discover new insights in neuroscience (how the mind works) and genetics (how the DNA is framed) which explain what employers are generally doing wrong, and what they need to do to fully engage the hearts and minds of their people.
You can review our engagement initiatives from the home page of www.trainingfoundation.com. If the subject interests you, you’ll find our white paper, The Rules of Engagement, fascinating. It will be formally launched on 14th July at an Employee Engagement workshop day here, with more than 100 in attendance. (if you or a colleague would like to attend such an event in future, please email Claire.)
Also, our employer service, www.employers-of-choice.org demonstrates how seriously we are taking this issue.
The MAP Programme- Motivation And Performance
Resulting from our research in this area, we realised that traditional management development programmes have been missing a core component; engagement skills, knowing how to bring out the best in people. Following an intensive two year development, piloted with a number of our strategic partners, we are now formally introducing a new programme, one that will complement TAP but is addressed to managers. This is MAP - Motivation And Performance, perhaps the most exciting innovation since we first introduced TAP in 1998! We will be hosting launch days at Coventry in the coming months. If you, or colleagues involved in management development or employee engagement, would like to attend one of these events – or if you would like more information -do let Claire know by emailing her on email@example.com tel: +44(0) 2476 411 288.
Learning Seminar Programme Announced for World of Learning Exhibition
The World of Learning Exhibition 2010 features a series of free educational seminars designed to offer new ideas and inspiration for your L&D activities. It has proved so popular in previous years, it has been extended to incorporate more seminars than ever!
Seminar programme highlights
Wednesday 29 September 2010
View the full seminar programme at http://www.learnevents.com/free-seminars.php
Welcome to the Website Watch feature. Here we update you with any new developments on our website: www.tap-training.com.
Take a look at July's training tips by following this link:
To view our up-to-date testimonials for our TAP Qualifications click here:
View our 2010 TAP Prospectus follow this link:
Wondering where your favourite Word 2003 commands are located in the Word 2007 abd 2010 interface, follow this useful link to help you out:
You can review our engagement initiatives from our home page:
TAP Qualified Professional of the Month, Jake Pellow
My name is Jake Pellow and I am a Training Apprentice for Cornwall Partnership NHS Trust. I have currently achieved two TAP qualifications that have transformed me personally and professionally. They are the TAP Certificate in e-Learning Design in December 2009 and the TAP Certificate in Facilitation Skills in May 2010.
I feel that the TAP Certificate in e-Learning Design is an excellent course to give me the skills to be able to develop engaging e-Learning storyboards. As a result the course made me feel confident and comfortable at designing e-Learning programmes.
This helps me in my job role greatly because I was tasked to re-vamp our existing in-house Child Protection level 1 e-Learning course previously delivered face-to-face. The course material was originally in a Power Point format without any interaction or user friendly guidelines.
Over time I have been tasked with facilitating more events, workshops and briefings. As I had never facilitated such events, the thought filled me with dread. I was so nervous...
So to help me gain the appropriate skills Cornwall Partnership NHS Trust enrolled me on to the TAP Certificate in Facilitation Skills which was delivered by Marie Dolan. And once again The Training Foundation amazed me with the level of professionalism and social acceptance. I have, and never will, attend a course with as many benefits, or such an incredible facilitator.
The TAP Certificate in Facilitation Skills made me feel confident, ecstatic and most importantly valued. Thank you so much for the best 3 days of my life!
The course introduced me to an inspirational group of fellow delegates (that I will always admire). Marie Dolan who is the most professional facilitator, with a heart of gold, who has more experience and knowledge than anyone I've ever met. I'm sure I speak for everyone when I compliment The Training Foundation’s excellent facilities and staff for creating a harmonious, social, yet educational atmosphere.
My Training Nightmares - and How I Overcame Them
On the final day of delivering a TAP Certificate in Training Delivery course we had a power cut on the Science Park.
The delegates were all raring to go... so we made arrangements to use a room belonging to another business on the Science Park that had escaped having their electricity cable being cut. We loaded PCs, projectors, flipcharts and printers into several cars and set up at the new venue.
If you feel that others will benefit from your training experiences please send your 'Training Nightmares', and detail how you overcame, them to firstname.lastname@example.org
TAP Partner of The Month, Capita Learning & Development
Capita Learning and Development adopts TAP to enhance its value proposition
Capita Learning & Development (L&D) is a part of The Capita Group plc, the UK's leading outsource company. Listed on the FTSE 100, it provides a broad range of business processes for its customers such as IT, HR and payroll.
The relationship that Stuart and his trainers have built with the team from The Training Foundation is something that he is particularly proud of. He has been impressed with all the trainers and support staff that he has worked with, and is pleased to know that he can rely on their support whenever it's needed.
Each month we celebrate the success of our hard working delegates who have achieved one of our role-based TAP Diplomas. This month we congratulate the following individuals:
TAP Master Diploma in Learning & Development
TAP Diploma in Learning Facilitation
TAP Diploma in Learning Design
TAP Diploma in L&D Consultancy
TAP Diploma in L&D Management
TAP Diploma in Performance Management
TAP Diploma in Learning & Development
We also welcome NHS Forth Valley as a new Silver TAP Partner. We are sure that their training team will benefit from their new TAP Partner Status.
This month's Brain Teaser was nominated by Lyn Tilman from NHS Birmingham North & East:
The Man in the Bar
The man says “Thank You” and walks out.
Send your solutions to email@example.com, and put The Man in the Bar
The solution to June's Brain Teaser entitled 'An Intelligent Woman' was a tricky one, and only a select few correctly identified this solution! The woman kept her word by putting all his money into her account and wrote him a cheque & placed the cheque in his coffin!! Congratulations to:
Grazyna Whalley, University of Sheffield
As you hold a TAP Qualification, or are head of an L&D Team, you are entitled to receive a copy of this free Talking TAP Newsletter. This will be forwarded to your email on a monthly basis. If, however, you no longer wish to receive the Talking TAP Newsletter simply reply to the mail with the words remove in the subject line.