Talking TAP

The TAP Qualified Professional Newsletter

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July 3rd 2012 Volume 5, Number 7

In This Issue

Monthly Features

Dates for Your Diary

London 2012 Olympic Games - 27 July - 12 August

World of Learning - 2-3 October, Birmingham NEC

Welcome to the July issue of the TAP Newsletter

Hello and welcome to the July issue of the TAP Newsletter, this issue our TAP Qualified professional of the month Derryth Gittings shares the advantages of achieving our TAP Cert in the Theoretical Basis of Learning.  Louise Talbot shares a training tale or two, as well as the advantages of booking in-company TAP courses  - and we have the regular brain teaser to test those grey cells!

elc_2.jpgFor those of you in the armed forces who wish to book TAP courses using the ELC Scheme, our Learning Provider number is 3802.  Follow this link to learn more:


View the TAP approved training tip for July by following this link:

We welcomed the Olympic Torch relay at the weekend which was a spectacular sight indeed, and the city hosted an evening celebration too.

With less than a month to go until the Games begin, we are very excited that Coventry is to be one of 6 host venues for the 2012 London Olympics football tournament. The Ricoh Stadium, the home of Coventry City Football Club will be transformed into the City of Coventry Stadium for the duration of the Games, and there are still tickets available from

This week saw the unveiling of a set of giant Olympic rings to welcome visitors to the City. Seb Coe, LOCOG Chair said: 'The Olympic Rings are an iconic symbol, inspiring athletes and uniting people around the world. To athletes they represent the culmination of thousands of hours of training and reaching the highest level in sport. These Rings will excite and inspire residents and visitors to Coventry.’ Olympic rings.

foxcubs.jpgThe first of the 12 matches to take place are the women’s preliminary rounds on Wednesday 25th July –Japan v Canada and Sweden v South Africa.  Eagle-eyed readers will spot that this is actually two days before the official opening ceremony; such is the pressure of scheduling the second biggest football tournament in the world. The last game to be held at the Stadium will be the women’s 3rd/4th place play-offs on Thursday 9th August. The finals of the both the men’s and women’s competitions are being held at Wembley on the following days before the closing ceremony on Sunday 12th August.

We hope that you enjoy London 2012 wherever you are watching, and particularly if you are visiting Coventry to see some great football. And of course we are still running TAP courses throughout August, see for details.

Also when you are on your next TAP course here at Foundation House, you may well see our resident fox cubs, this excellent picture was taken by our very own John Hill.


Claire Brookes
Editor, TAP Newsletter

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World of Learning - keynote speakers

Looking towards tomorrow’s technology tools and adapting to the changing workforce: world-renowned keynote speakers provide expert advice at the World of Learning Conference 2012.

Adapting learning and development (L&D) to the changing workforce and making the most of new learning technologies will be among the essential industry issues covered by keynote speakers at the highly respected World of Learning Conference taking place at the NEC in Birmingham on 2 and 3 October 2012.

Director of People and Policy at BT, Caroline Waters OBE, delivers the opening address, entitled How will L&D have to adapt to the changing workforce. This will explore the challenges of a multi-generation workforce and the role flexible working can play. Caroline will also discuss how businesses can create strong communities and how this can support staff development. Her role at BT involves developing leading-edge people strategies which empower individuals, generate revenue and contribute to the community.

Steve Wheeler, associate professor of learning technologies at the University of Plymouth, will explore some of the emerging technologies and how they can be used in L&D in Learning innovation with tomorrow’s technology tools. This will cover mobile devices and ‘on the move’ learning as well as social media and mixed reality learning. Steve has spent his entire career working in media, technology and learning, specialising in research on e-learning and distance education.

The second day of the conference will be opened by Sue Miller, Metro and Corporate L&D Manager at Hilton Worldwide. She will share with the audience How Hilton Worldwide developed into a learning organisation to drive performance and profitability. Developing a long-term strategy to change attitude and culture, inspiring an entire workforce and measuring ROI will be explored in this comprehensive presentation.

The industry-leading conference is rounded off by a closing address – with a difference! Using the presentation style, PechaKucha, three industry leading speakers will each speak for four minutes with an allocated time of just 20 seconds per slide. Laura Overton, the managing director of Towards Maturity, Richard Hyde, director of Mindclick and Martyn Stevenson-Read, L&D Manager at BT Retail, will all share their expertise in what promises to be an exciting, informative and competitive final session.

The highly regarded conference, will also feature experts from Tesco, Dixons, Barclaycard, Fujitsu, npower, Macmillan Cancer Support and many more. Chaired by Declan Curry, presenter of BBC’s On the Money business programme, the conference is designed to enable L&D specialists to develop their skills and consult with their peers and experts, to ensure they have the capabilities to implement effective L&D strategies.

The World of Learning 2012 is held in association with the British Institute for Learning & Development and The Learning and Skills Improvement Service (LSIS), a sector-led body formed to accelerate quality improvement, increase participation and raise standards and achievement in the Further Education (FE) and Skills sector in England.

The event is also supported by the following associations and industry titles: Personnel Today, HR Magazine, Training Journal,, the eLearning Network, and Learning Magazine; Government Business and Government Technology.

For more details about the World of Learning 2012 conference and to take advantage of the early booking discount of up to 40% off on bookings before 29 June, book online now at or call +44(0)20 8394 5171.

For the latest news and updates about the World of Learning 2012 follow the exhibition on Twitter at #WOL12 and, and join the World of Learning Conference & Exhibition group on LinkedIn.

While you are visiting the conference, don't forget to drop by The Training Foundation's TAP Stand to discuss any TAP needs you have with our friendly team of trainers - we will be on standby to help answer your questions.

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TAP Qualified Professional Of The Month, Derryth Gittings

In this issue our TAP Qualified Professional of the month is Derryth Gittings from Goodyear Tyres who has recently completed our online self study programme, the TAP Cert in The Theoretical Basis of Learning as a component of her TAP Diploma in  Learning Facilitation, she commented:


The course made me feel….  Relieved that it was in bite sized chunks and although I knew a lot of the content there was still plenty of new aspects for me to learn and reflect on.

I Really liked the layout of the course materials and the variety of materials/links etc It means I can keep up-to-date and join forums etc long after this course

I will use …… all of it!!

Now I can say that…… I really feel I have specialist knowledge.  This course has given me credibility and confidence even though I’m only just stepping onto my learning journey!

I'd also like to say … I have done many Train the Trainer courses as part of my HR career and completed the L&D part of the CIPD. I became an L&D specialist a few years back and felt I knew all I needed to know. I now feel this qualification route (TAP Diploma in Learning Facilitation) has turned my thinking on its head  -Thank You!

TAP Cert in The Theoretical Basis of Learning is a core component of all of our role based TAP Diplomas and is an excellent course for new starters to help discover the main theories behind how adults learn and determine their own learning style and preferences.  Delegates will learn how to:

• Experience informal learning first hand
• Prepare for the new generation of learners

The course fee is £150+VAT per delegate - please contact our booking team to book your place: 

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The Training Foundation's Corporate Social Responsibility policy

One of Britain’s most endearing but elusive mammals, the hazel dormouse, have been reintroduced to Warwickshire.  The project was managed by volunteers from People’s Trust for Endangered Species and a member of staff from The Training Foundation (TTF), who volunteered time as part of TTF’s Corporate Social Responsibility policy.

34 captive-bred hazel dormice will be released into the wild at a secret wood in Warwickshire. The semi-ancient natural woodland at this latest reintroduction site has a mix of plant species – hazel, oak, hawthorn, bramble, ash, among others – all of which provide an excellent source of food and shelter for breeding dormice throughout the seasons.


The dormice were captive bred through the Common Dormouse Captive Breeders Group and have been checked with vets at Zoological Society of London and Paignton Zoo in Devon to make sure they were healthy and have the best chance of survival. They were released in pairs in their own secure wooden nest box fitted inside a mesh cage secured to woodland trees. This helps them adjust to their new home in the wild.

The dormice are being fed daily by the fantastic team of volunteers who are feeding the dormice in their pre-release cages in the woods. Food includes cherries, berries  and a selection of seeds and nuts.dormice_2.jpg

A small door in each cage is due to be opened this week so that the dormice are free to explore their new woodland home whilst having the security of the mesh cage and food if needed. These are eventually removed once the animals have settled into the wood.

Last week the volunteers fitted over 200 wooden nest boxes to trees throughout the private woodland, to help create a suitable habitat for the dormice to hibernate in the winter.

Look out for an update on the dormice release this autumn when we check to see if the nest boxes are being utilized!

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Training Tale

Whilst delivering an in-company TAP cert in e-Learning Facilitation at a customer’s premises, our e-Learning Manager Louise Talbot came across some very amusing training tales that the delegates shared.

... I heard a few really interesting training tales when I was delivering the course. A trainer managed to electrocute himself on an OHP projector!

Also, he and his colleague had to take off their trousers as he spilt coffee on his own and his colleague's trousers and it was burning their legs!!

Fortunately these incidents didn't distract from the learning objectives of the course:

  • To plan a synchronous and asynchronous activity, in order to meet the TAP e-Learning Facilitation Profile, and facilitate these activities with the group.
  • Participate and support the facilitated activities of at least three members of the group

The group feedback was excellent, enabling the team to deliver "more effective online delivery" and to help "improve the quality of training delivered via WebEx therefore improving the delegate experience".  The delegates also found the course excellent to help effectively use the functions of WebEx such as the polling functions and whiteboards to help enhance online delivery and keep it engaging for delegates.

All TAP courses can be delivered as an in-company course, where the course is delivered at the customer’s premises to a minimum of 4 and a maximum of 6 delegates.

In-company courses are an excellent way to keep training expenses to a minimum, and the in-company course fees represent greater value for money when compared to public schedule TAP courses.

Also as the training team are attending the same qualification together this often helps to boost team morale.  To learn more about how to book an in-company TAP course for your team do call us on 02476 411 288 or email - we'll be happy to help.

Another celeb story from Jim Thompson from Fidessa

We have previously heard from Jim Thompson from Fidessa who shared an airport lounge and a flight with the Kaiser Chiefs, although he wasn’t aware of it until later!

He has another story to share with us, this time involving the famous botanist David Bellamy, when his quick reactions saved the day. When he first started out in training, he worked for a small company in Durham on the University’s Science Park on Mountjoy. There was an environmental agency upstairs and they often used to see him walking around. One day when Jim was driving into work, he spotted David Bellamy who wasn’t looking where he was going and stepped straight off the pavement right in front of Jim’s car. Fortunately Jim managed to swerve and avoid him, saving himself from gaining notoriety so early on in his career!

Thanks to Jim, and to anyone else who’d like to share a story with us – please e-mail me at

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Training Room With a View

So far our training room with a view feature has taken us from Lausanne, Switzerland to Manama, Bahrain and this month we remain in the Gulf with some amazing photos taken in Dubai. Neil Banks tells us more…

“The photos were taken from the training room on the 15th floor of a hotel at Jumera Beach. The training seminars I deliver are almost exclusively for the London Metal Exchange (LME), although I do some bespoke courses for other clients. The courses in Dubai are generally 3 day courses, including an introduction to the LME as well as the more complex issues around trading in metal futures. These courses are always well received in the Middle East and people travel from all over the region, as well as from India, Pakistan etc. to attend.”


What a great venue, thanks Neil, it’s no wonder that you often have to close the blinds to stop the delegates getting too distracted!

Please let me know if you have been in a ‘Training Room with a View’ – we have seen some spectacular photos and it would be great to see some more views, spectacular, interesting or otherwise!

Kind Regards,


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Celebrate Success

congratulations.jpgEach month we celebrate the success of our delegates who have achieved a TAP Diploma with us. Our congratulations go out to these hard-working students who are now eligible for to upgrade free of charge to become Gold Accredited L&D Professional status:

TAP Diploma in Learning Facilitation
Simon Phillips UNIT4 Business Software
Ann Everitt Royal Bank of Scotland
Paul Berrington Goodyear Dunlop
Derryth Gittings Goodyear Dunlop
TAP Diploma in Learning Design
Gillian Mason-Apps Barclays
John Birks Surrey County Council
Darren Slater RBS Retail
TAP Diploma in e-Learning
Jon Birks Surrey County Council
TAP Diploma in L&D Consultancy
Jo Allen DHL Supply Chain
Yvonne Kerry Balfour Beatty Rail Technologies 
TAP Master Diploma in Learning & Development
John Birks Surrey County Council
Darren Slater Royal Bank of Scotland
Simon Phillips UNIT4 Business Software


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Brain Teaser

Phil Osborne the Senior Technical Instructor from NATS suggested this conundrum, entitled 'hats'.  Read below to see if you can solve it:

Four innocent men are facing execution from an evil King, but have been given a chance of safety.

They have been buried up to their necks such that they can only look forwards and cannot see their own hats.  A wall has been placed between one man and the other three. They only know that there are 2 red and 2 blue hats.  They also know the relative positions of the other prisoners, as below:




 Only one person is allowed to say one word and that has to be the colour of the hat he is wearing. If he is correct, they can all go free.  If he is wrong, they will all suffer their fate.

Which man correctly states his hat colour and how does he know?

Email me your suggestions (or cries for help) to and don't forget to include 'Hats' in the subject line.

The solution to last month's brain teaser (entitled the Father) is as follows: A man is born before his father = His dad was present at his birth.  Kills his mother = Mother dies in childbirth. Marries his sister = He is a vicar.

Well done to all of you who correctly solved this riddle - you are all listed below:

Jonathan Grant, Cogent Law
Sakinah Richards, Clinical Coding Trainer
Rene Garcia-Evans, Allianz Insurance plc
Bridgette Rouse, Irwin Mitchell LLP
James Nelson, ATIL
Julie Reynolds, Basildon and Thurrock University NHS Foundation Trust
Geoff Hopcraft, Housing 21
Stephen Barton, Kennedys
Jane Leigh, ASP NHS
Paul Millard, Oracle
Steve White, Halifax Community Bank
Peter Langley, Bridgewater Community Healthcare NHS Trust
Samantha van Cuylenburg, AXA Wealth
Avis McDonald

As you are a TAP Accredited L&D Professional, or are head of an L&D Team, you are entitled to receive a copy of this free Talking TAP Newsletter each month. This will be forwarded to your email on a monthly basis. If, however, you no longer wish to receive the Talking TAP Newsletter simply hit the unsubscribe button at the bottom of the email

Many thanks,
The Training Foundation

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