Since its founders started leasing out rolling stock almost 150 years ago Lombard, a leading asset finance specialist and part of The Royal Bank of Scotland (RBS) Group, has been helping businesses to obtain the vehicles, vessels, aircraft, machinery or technology they need. In the competitive finance arena, where customer loyalty is vital and much harder to come by than in the banking world, attracting, developing and retaining the highest calibre of staff is a top priority.

Until the latter part of 2006 investment in learning and development (L&D) had been steady but unspectacular. Having disbanded the training function for a while, the business decided it needed to up its L&D game to achieve ambitious business targets and a new small team was formed in the autumn of 2006 to drive the L&D agenda forward.

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