In the early stages of the IT Training department’s formation, staff were employed from a variety of different areas from within the company (News International), creating a team with a wealth of industry knowledge but lacking formal training skills. As the department and its training portfolio expanded, it became important to find a programme that could offer a means to build the team’s training skills through a solid train-the-trainer programme, with scope for continued professional trainer development.

Gill Honey, IT Training Manager; "TAP was selected to fill this gap both on its own merits, and also because of its status as one of the leading professionally recognised training qualifications. Following its initial selection, it took only a few months to realise the benefits the TAP programme could bring. The programme has now been in continuous use within the department for over 6 years, providing us with an excellent framework on which to benchmark trainer’s skills and standardise training methods.”

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