"I could see that TAP offered an incremental and assessable model for improving the quality and consistency of our training against industry best-practice standards", says David Kay, Learning and Development Manager.

He continues, 'I was looking for a portfolio of development that would revitalise and motivate our trainersacross our business in the long term, not a one-off quick fit, and this was one of the big attractions of TAP'.

The impact of the programme is consistently reflected in excellent feedback from internal course delegates.

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