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Workplace Coaching Skills for subject matter experts
Introduction
Workplace coaching is usually the largest element in an organisation’s people development activities. This course is designed to introduce the basic skills required to deliver a learning event that is either planned or unplanned.
This course will give coaches the confidence and skills to design and deliver coaching sessions that produce measurable improvements in staff performance.
Benefits
Best practice coaching skills provide an essential base for anyone with the responsibility for improving the performance of others. For a coach to effectively transfer knowledge and skills to others, the coach is required to apply specialist skills themselves.
These skills include building rapport, adopting different coaching styles, questioning, listening, providing feedback and summarising. This course will build your confidence in coaching by providing extensive opportunity to practice your new skills in a safe environment, with the help and support of your tutor and fellow learners.
You will learn how to plan and deliver a specific coaching session tailored to the needs of an individual as well as to run a competent ad hoc coaching session when a need arises.
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Competencies
- Establish and maintain credibility
- Use communication skills
- Employ questioning skills
- Assess learner development
- Identifying individual learner needs
- Employ coaching skills