...are relevant to everyone involved in L&D:
- New TAP customers
- PTLLS holders can join the TAP community!
- Financial services
- Support services
- Professional services
- Automotive and Aerospace
- Information & Communications Technology
- Training providers
- Other private sector
- Local Government
- Health & Safety
- Other public sector
- IT trainers
- New TAP customers
- All communities
TAP Certificate in Facilitation
This course provides delegates with the skills to facilitate events such as focus groups, workshops, action learning sets, team meetings, briefings, business improvement meetings etc. It is a core course within the TAP Diploma in Learning Facilitation and an elective for the TAP Diploma in L&D Consultancy and the TAP Diploma in L&D Management.
Delegates learn how to open and close an event including subtle language patterns which help build rapport with a group and influence a positive outcome. They learn a variety of facilitation methods and processes which can be used as appropriate to the outcome required.
They also explore resistance to change and a range of challenging behaviours. The course focuses on strategies to manage these behaviours within the group or on a one-to-one basis. Delegates learn how assertiveness and cooperation play key roles in handling conflict. They also discover how action learning sets work in practice and have an opportunity to participate as a member of a set.
Delegates learn how to plan and facilitate an event structured with a clear beginning, middle and end. They learn skills to make an event both enjoyable and effective, and influence a positive outcome. A variety of facilitation methods and processes are covered and guidance given in selecting the appropriate facilitation method for a given outcome. Delegates are given the opportunity to facilitate an event of their choice and try out the new skills in a safe environment.
3 days - £ 990 excludes VAT and accommodation
Printable version of course details
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+44 (0) 24 7641 1288
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