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Please note : This 3-day course is restricted to trainers with at least 6 months' recent training experience - new or inexperienced trainers should attend the 5-day course ( Far more than the average 'train the trainer', this programme focuses on engaging delivery leading to learning transfer rather than just presentation or lecture style. The course offers a range of tools and tips for delivering training sessions that are interactive and engaging. It will give even the most experienced training professional pause for thought - a 'lightbulb experience' as one called it!

This course enables experienced trainers to further develop their skills in delivering training, assessed against measurable, objective criteria. This practical, skills-based course offers a structured approach to planning and delivering training. It is important for even the most experienced trainer to refresh their training delivery skills to ensure effective transfer of learning. It has the primary objective of encouraging self-assessment in order to reinforce the experienced trainer’s generic skills.

This TAP Certificate in Training Delivery Part A is a core module in the TAP Diploma in Learning Facilitation.

This Certificate is also available as a fully digital self-study course, blended 2-day course as well as this 3-day classroom event. If you would like to discuss our online or blended courses please do not hesitate to contact us.

Benefits to the delegate

  • Learn how to effectively transfer learning rather than present information
  • Learn how to structure a training session that checks learning has taken place
  • Learn how to interact with a group of learners and keep them engaged
  • Receive objective feedback on training delivery style
  • Learn in a size-restricted group of up to six delegates
  • Achieve a respected professional qualification in training delivery

Benefits to the organisation

  • A skilled, learner-focused trainer who can deliver formal training that is engaging to each student
  • Improved effectiveness of formal training events and of learning transferred to the workplace
  • Consistent learning experiences, delivered to best-practice methodologies

TAP Certifications

Due to their unique range and scope, TAP Qualifications provide individuals and organisations with a means to develop a career pathway based on achieving Certification of Learning and Development skills.


Trainers with six months’ recent delivery experience, who wish to create an interactive learning environment within a structured framework


Delegates plan and deliver a training session that is assessed against the TAP Training Style, Activity and Structure Profiles.

Leading to the TAP Certificate in Training Delivery Part A


1. Preparing for a learning event

  • Preparing the environment for the delivery of a learning event
  • Preparing appropriate trainer and delegate resources

2. Structuring the learning event

  • Structuring the intervention
  • Stating clear objectives and agreeing expectations
  • Setting a 'route-map' for the session
  • Capturing and assessing the learners' prior knowledge, skills and attitude
  • Building links to aid delegate learning
  • Delivering appropriate content in a learning-efficient sequence
  • Assessing that knowledge and/or skills transfer has taken place
  • Reinforcing the key points from the intervention
  • Monitoring and controlling progress of the group and individuals
  • Adapting the methods and/or content to the progress identified
  • Assessing the achievement of the learning event objectives
  • Recognising achievement

3. Facilitating a learning event

  • Generating a positive learning climate
  • Addressing the different learning styles present in the group
  • Identifying and coaching delegates who are struggling with the pace and/or content
  • Dealing effectively with groups of mixed ability
  • Reacting appropriately to delegates' concerns
  • Managing demonstrations; ensuring that group and individual activities are in context for the delegates
  • Managing the learning event efficiently

4. Employing questioning skills

  • Using a variety of questioning types and techniques
  • Handling delegate questions effectively
  • Using reflective questioning to get the delegate to take responsibility for learning
  • Using active listening techniques
  • 5. Establishing and maintaining credibility
  • Demonstrating the required level of knowledge
  • Projecting a professional, knowledgeable and confident image
  • Ensuring anti-discriminatory best-practice

6. Using methods and media

  • Selecting appropriate training aids to promote understanding
  • Using training aids to best practice
  • Incorporating technology appropriately

7. Employing a balanced approach

  • Praising learners, clearly and verbally, when appropriate during their learning
  • Signposting the structure and progression of the training intervention at the beginning and at appropriate points throughout
  • Balancing requests for action and trainer advice/opinion with learner input
  • Judging the level of demonstration of complex or involved tasks required for effective learning

Special Notices

This course is also available as 2-day classroom blend course for experienced trainers, and 5-day classroom course for those who are new to training.

It is also available as an online digital course covering the same learning outcomes as the classroom events. Please contact us for more details of the online option.

Course Dates

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