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On this page you will find the courses that are coming up over the next 6 weeks in either Coventry, London or Manchester.

If you would like to view all of our courses, please head over to our All Courses page by clicking the button on this panel.

Training Delivery Part A - New to Training

This is a starter programme for anyone beginning their career in training. Trainers first need to have an understanding of how people learn. Then, they need the skills to engage with the learners and deliver learning in ways that encourage both retention and application. This programme provides the new or inexperienced trainer with the knowledge and skills required to deliver interactive and participative classroom training, underpinned by a sound understanding of a wide range of learning theories, and helps trainers to consider strategies to manage behaviours that can impact the achievement of the session objective.

Course Duration - 5 days

Course Fee - £1650+vat

Training Delivery Part A - For Experienced Trainers

This course enables experienced trainers to further develop their skills in delivering training, assessed against measurable, objective criteria. This practical, skills-based course offers a structured approach to planning and delivering training. It is important for even the most experienced trainer to refresh their training delivery skills to ensure effective transfer of learning. The course has the primary goal of encouraging self-assessment to reinforce the experienced trainer's delivery skills, and helps trainers to consider strategies to manage behaviours that can impact the achievement of the session objectives.

Course Duration - 3 days

Course fee - £1440+vat

Training Delivery Part B - Engaging with Learners

Optimising learning transfer through structure, subject matter knowledge and training skills is no longer enough, trainers also need to demonstrate interpersonal skills which stimulate learner motivation and engagement.

The workshop is the culmination of a two year research project into what differentiates great trainers from the crowd and is the vital next step in any trainer’s development, usually following achievement of the TAP Certificate in Training Delivery Part A. Focuses on building trainers’ self-awareness and the critical factors to create an empathic, learner-centred climate and the Six Principles of CHOICE® which are based on the six key drivers of learner engagement that reflect innate and universal human needs.

Course Duration: 2 days

Course fee - £860+vat

Learning Needs Analysis

This course offers a structured approach to identifying learning needs to ensure quality in the design of learning interventions (often referred to as training needs analysis).

Accurately discerning learning and the business needs enables solutions to address performance gaps between what a target group currently knows or does and what the organisation requires it to know or do.

Course Duration - 2 days

Course fee - £860+vat


This course offers a structured yet flexible approach to training design and development which encourages a consistent approach to designing effective learning events.

TAP’s best-practice design model builds upon the analysis undertaken during the LNA phase and ensures that learning design addresses the real needs of the business and the people working in it.

Course duration - 3 days

Course fee - £1290+vat

Creating Visual Impact

This workshop will help L&D professionals or those involved in producing visual material communicate a powerful visual message. The principles covered can be applied to slides for training courses, presentations, webinars, online presentations and e-Learning*. It ensures that slide designs are effective and stimulating regardless of subject matter or any IT presentation tools that are available and will be transferable when designing other support material.

* Please note: this course provides you with the core principles of visual design, rather than principles of e-Learning design, which are covered on the e-Learning Design course.

Course duration - 2 days

Course fee - £860+vat

Assessing TAP Delivery

This course gives organisations the opportunity to objectively assess training delivery skills from style, structure and balance perspectives, based upon the TAP methodologies.

This course leads to the TAP Certificate in Assessing TAP Delivery.

The Certificate’s one-year expiry date maintains TAP’s quality assurance procedures and ensures that TAP Accreditation remains dynamic and current. Delegates will be invited to attend an Assessor Verification day.

Course duration - 4 days

Course fee - £1600+vat

Coaching for Performance

This course introduces subject matter experts, trainers and learning facilitators to the skills required for undertaking coaching as part of a continuous improvement programme in the workplace. Coaching helps the learner to set their own clear and achievable goals , and to provide support on the journey to achieving them. Coaching skills are a valuable component of the L&D Professional’s core skill set.

Course duration - 2 days

Course fee - £860+vat

L&D Administration

This course is designed to help administrators provide a professional and consistent service to support the organisation, L&D function, colleagues and delegates. The course reviews the key tasks of the L&D administrator’s role. This includes effective communication, managing and prioritising tasks, using methods, media and technology to support learning solutions and managing challenge.

Course duration - 2 days

Course fee - £860+vat


As well as training professionals and coaches, many organisations are calling upon mentors to contribute to talent management and progression of employees through the business.

This course offers those who wish to build upon their mentoring skills and develop a flexible toolbox and structure that they can adapt to suit any given mentoring situation.

Course duration - 2 days

Course fee - £860+vat

Facilitation Skills

Seeking to improve your facilitation skills? This course provides delegates with the skills to facilitate events such as focus groups, workshops, action learning sets, team meetings, briefings, business improvement meetings etc. Delegates will learn how to open and close an event using subtle language patterns, which will help to build rapport with a group and to influence a positive outcome.

They will learn a variety of facilitation methods and processes which can be used as appropriate to the outcome required. Delegates will explore resistance to change and a range of challenging behaviours; the course focuses on strategies to manage these behaviours within the group or on a one-to-one basis. Delegates will find out how Action Learning Sets work in practice and will have the opportunity to participate as a member of a set.

Course duration - 3 days

Course fee - £1290+vat

Digital Writing Skills

The language we use, whether written or verbal, must communicate the message effectively. Any piece of digital content should engage the audience from the beginning to ensure the message is delivered and the goal of the message is met for whichever purpose.

Delegates will refresh their knowledge and application of some basic rules of language. They will learn best practice tips for writing digital content when used as part of a communication campaign such as blog posts, product information, instructional guides, social status updates, responding to comments and spoken communication.

Delegates will work through five key elements to writing effective online content. These elements will help them engage the reader through storytelling, personality, planning, structure, and adapting language style for any digital content in their campaigns.

Course duration - 2 days

Course fee - £860+vat

TAP Recertification Day for Training Delivery Part A

The Recertification service provides an opportunity for trainers to undergo regular reassessment against the TAP Training Delivery criteria for quality management purposes. Attendance is recommended for trainers whose TAP Certificate in Training Delivery or TAP Certificate in Education and Training was issued within the last six years and who are without access to a Certified Internal Assessor.

Course duration - 1 day

Course fee - £430+vat


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